CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line or give us a call. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Consistent, honest, and communicative! I’ve been going to Oddball for a few years now and Cleveland is always amazing to work with. I recommend him 10/10
Austin, TX
Cleveland always delivered exceptional service at a very fair price. Oddball Kustom Garage had become my go to for all my cars. Highly recommend this shop!!
Austin, TX
This place will always be my go-to garage in Austin. Cleveland is a fantastic mechanic, totally honest and up-front, and just a really nice guy who is easy to talk to. He went way out of his way to help me out on short notice and did a perfect job. You don’t find many people like this these days. Highly recommend.
Austin, TX
Cleveland is a very honest and trustworthy mechanic. He was highly recommended by a friend and I am glad I went to him. He gave me options on what to do with my car and step by step instructions. He seems very kind as well. I am glad he was able to help me resolve my car issues. He also gave me on the spot diagnosis!
Austin, TX
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